New technology is changing how we do our banking, and the pandemic appears to have accelerated this change. UK banks have closed almost half of the branches in the last 20 years, and the use of cash has declined rapidly.
Some commentators suggest that the future lies with new banks such as Starling and Monzo. They also point to the rise of new business models such as Klarna, Paypal and cryptocurrency.
Does this mean that banks that used to be too big to fail have become too old-fashioned to survive? Or will they adapt and evolve to meet our future banking needs?
Fliss Berridge, ORDO, Director and Co-Founder
Simon Eacott, NATWEST GROUP, Head of Product Development and Innovation
Srini Kasturi, BARCLAYS, Country Product Management and Innovation
Niels Pedersen, MANCHESTER METROPOLITAN UNIVERSITY, Author and Senior Lecturer
Angela Yore MCIM, SKYPARLOUR, Founder and MD